Water Damage Restoration: FAQs


Stuart, FL, water damage restoration


Call us right now if you have an emergency. Flood damage is typically caused by broken pipes, tub or sink overflows, appliance malfunctions, falling rainwater, broken toilet tanks, and overflowing toilets. At other times, Mother Nature shows just how powerful she can be.  At One Call Property Services Inc., our skilled service technicians have the tools and knowledge to handle even the most challenging of these situations.

How We Can Help You

Emergency water loss mitigation is directed at stopping a water loss situation from getting out of hand. The first action to be taken is to stop the water source, contain water damage, dry the structure and contents, and prevent secondary damages. Once the water source is identified and stopped, an assessment of the extent of damage is taken to identify the best method to dry the affected areas. Water damage whether direct or incidental, requires the use of professional drying equipment.


  Precise moisture detecting devices and hygrometers

  Portable and truck-mounted extractors

  High-powered pumps

  State-of-the-art dehumidifiers

  Carbon and Hepa Filters

  High-speed air movers

  Disinfectant and Deodorizing agents

The following procedures apply when drying a structure:

1Electrical power should be turned off before persons attempt to remove electrical appliances or equipment in standing or runoff water.

2Standing and runoff water should be extracted, mopped or drained.

3Contents should be moved to a dry location or placed on blocks.

4Loose plaster and drywall on ceilings should be secured or posted as dangers.

5High moisture areas should be isolated from the balance of the structure to prevent secondary damages and reduce drying time.

6Extracted waste water must be disposed per local ordinances.

7Drying equipment must be periodically inspected at least once in a 24-hour period.

8Temperature, humidity, and dew point readings should be taken, and every effort should be made to prevent secondary damages.


A wet environment is not a safe environment. The primary elements of concern are electrical hazard, harmful chemicals, and health hazards like mold.

In regard to electrical hazard, to prevent electrical shock or electrocution, electrical power should be turned off at the breaker panel or fuse box before persons attempt to remove electrical equipment, appliances, etc. in standing or runoff water. Equipment should be plugged into GFCI breakers. When equipment and extension cords are equipped with a three-prong plug and the ground prong is missing, they should not be used. 

Water loss sites are potential health hazard. Until the situation has been determined and classified, care must be taken.

When mold formation is discovered, the mold formation or room that contains the mold formation should be isolated from the balance of the structure to prevent cross contamination.


Our quick response and turnaround helps minimize water exposure to walls, ceilings, floors, and contents.  24-Hour Service allows us to offer this rapid response in the best of times and the worst of times.


Our Flood Restoration Teams are prepared to remove, restore, remodel, and replace your structure and/or contents as needed.  Ceilings, walls, flooring, furniture, appliances ...we'll haul everything out of the affected area, repair and restore if possible, and replace the contents to their original pre-flood locations. If remodeling is necessary, our expert carpenters and craftsmen are trained to provide superior remodeling services. Let us help. We provide on-call emergency damage mitigation services 24/7.

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