December 5, 2010
One Call Property Services
7804 SW Ellipse Way
Stuart, FL 34997
Re: Jonathans Landing
CastleKey Island Road
One Call Team,
What a difference!
We recently returned to our condominium following the completion of the renovations and would like to thank both you and Jimmy Padgett for all your work in pulling everything together on time and on budget. We had a very tight time frame to complete the work before the “winter residents” returned, but we made it!
When we first learned that we had water damage in the unit, we had no idea of the extent of the damage until you completed your assessment and estimate for repair. Following the initial clean-up, you discovered lingering moisture and installed drying machines to help avoid any mold. Your expertise in working with the insurance adjuster proved extremely valuable as your thoroughness made the adjustment process much easier for everyone.
I must also compliment Jimmy Padgett who was assigned as the project manager. Not only did he coordinate all the sub-contractors but he kept us well advised as to progress of work and called whenever there were any questions or unexpected problems. As with any project, we ran into some surprises including the difficult in removing 20 year old vinyl wallpaper but the work was dealt with without a problem, His recommendations were excellent as he had a good sense of our taste and expectations for a quality job.
In addition to the daily construction activities, Jimmy also had t comply with the stringent condominiums regulations and the watchful eye of one of the condominiums directors. His professional and easygoing style quickly defused any concerns about time frames, construction noise, and general construction activities within a residential building. Jimmy stood by his word and in the end everyone was pleased with the method in which the work was completed.
The thirty year old condo unit was upgraded with new ceramic tile, new wood molding/ trim, fresh pain to replace the wallpaper, new carpet and upgraded plumbing and electrical. What a change from the sisal rug, the old English wallpaper, and the undersized floor trim. This coming summer we hope to complete the upgrading by tackling the two bedrooms, the baths and perhaps update some electrical fixtures.
Josh, again thank you for all your assistance as I am not sure we would have approached the project correctly without your suggestions, advice and counsel. We are very please with the work and would have no hesitation in recommending One Call to our friends.
Again, thanks for your help and please pass along our thanks to Jimmy and his crew for a job well done.
Very truly yours,
Frank L
